Frequently asked questions

1/ Why do I need Professional Carpet Cleaning Services?
We try to clean our carpets by ourselves but the point is that it cannot be compared to the Professional Carpet and Upholstery Cleaning services. The machines we use are the best known on the market for Carpets and Upholstery. They have extremely strong vacuums that leave the carpets slightly damp. They extract all the grime, dirt and sand from the carpets. The detergents we use as well are for professional carpet cleaning services. You cannot achieve those results with brush, sponge and the detergents that you buy from the shops. We can remove various types of stains such as blood, food, juices, wine and etc.

2/ What is the drying time for Carpets and Upholstery?
It will take approximately 2-3 hours for carpets to be completely dry and for upholstery and mattresses it might take up to 6 hours.

3/ Can you remove all stains?
Please note that our aim is to try to remove all stains, however some stains might be permanent and we cannot guarantee that we will be able to wash them. It is of great importance as well when a stain occur to book a professional service asap rather then cleaning it on your own as that might damage the carpet.

4/ How often do I have to clean my carpets?
It is recommendable to professionally clean your carpets at least once in 6 months. However that also depends on how many people live in the house, if you have children, pets, etc.

5/ Are the detergents baby, pet friendly?
All the detergents we use are harmless for your kids and pets.

6/ Who pays for the parking?
Please note that customers have to ensure or pay for the parking if needed.

7/ Are the cleaners insured?
We have public liability cover, we are insured.

8/ Do you work during the weekends?
Yes we work during the weekends and prices are the same.

9/ Do I have to send you the rug there to be washed?
No we clean the rugs and the carpet in your home.

10/ How do I pay for the service?
You can pay in cash or card payment.